'Further controls needed on filter operations at Lough Forbes Water Treatment Plant to ensure safe water at all times'
Irish Water has said this afternoon (Monday, November 29) that their drinking water experts are working with their colleagues in Longford County Council and in consultation with the HSE to lift the boil water notice affecting customers supplied by Longford Central Public Water Supply as quickly and as safely as possible.
The Environmental Protection Agency (EPA) conducted an audit at the Lough Forbes Water Treatment Plant last Thursday, November 25 and although the plant 'was producing safe water' it was found that 'further controls are needed on filter operations to ensure safe water at all times'.
The Longford boil water notice has been in place since November 3 and it is affecting over 17,500 consumers - almost half the county's population.
A spokesperson for Irish Water stated, "Irish Water's primary focus is and always will be the protection of public health and it is essential that customers continue to boil and cool their water before consuming. As part of the process to lift the notice, Irish Water and Longford County Council are progressing with repairs onsite, flushing of the network and sampling of water supplies."
They added, "Irish Water and Longford County Council have identified further measures to improve filter operations at the plant and will continue to liaise with the EPA in relation to these improvement works. Irish Water would like to reassure customers that our drinking water experts are working with our colleagues in Longford County Council and in consultation with the HSE to lift the Boil Water Notice as quickly and as safely as possible."
John Gavin, Asset Operations Lead with Irish Water, has acknowledged the impact of this notice on the people of Longford and regrets the inconvenience to impacted customers, adding. “Public health is Irish Water’s number one priority and we would like to assure customers that the notice has been put in place to protect customers. We are working closely with Longford County Council to restore drinking water quality for all impacted customers and to lift the Boil Water Notice as quickly as it is safe to do so, in consultation with the HSE.
"In relation to the upgrade works at Lough Forbes Water Treatment Plant, John added: “We are also progressing with upgrades to the treatment plant which will increase capacity, provide increased resilience, and safeguard the supply in Longford for the future."
Advice for Consumers
Vulnerable customers who have registered with Irish Water will receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled. Those who have concerns can contact the Irish Water customer care team on 1800 278 278.
Customers can check if they are impacted by this Boil Water Notice by visiting www.water.ie/help/water-quality/ and entering their property’s Eircode in the search bar.
Irish Water will continue to provide updates as information becomes available.
Water must be boiled for:
What actions should be taken:
Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.
Updates are available on the Water Supply Updates section on www.water.ie including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Customers are advised to set their location on water.ie to view updates specific to their water supply. Further information on using water during a Boil Water Notice is available on www.water.ie/bwn .
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