Boil Water Notice remains in place for customers on the Lanesborough Public Water Supply

Boil Water Notice remains in place for customers on the Lanesborough Public Water Supply

Irish Water and Longford County Council would like to remind customers supplied by Lanesborough Public Water Scheme that the Boil Water Notice issued on Friday 2 October remains in place until further notice to protect public health.

In consultation with the Health Service Executive (HSE), Irish Water and Longford County Council issued a Boil Water Notice as a precaution to protect approximately 4,800 customers following a mechanical failure at the water treatment plant, resulting in the disinfection process being compromised.

Customers in the town of Lanesborough and its environs, which includes the area from the western outskirts of Longford Town as far as the eastern outskirts of Newtowncashel village, including the villages of Killashee and Derraghan are advised to boil water before use until further notice. Please view the attached map for more information on the areas affected.

Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus. We would like to reassure customers that our drinking water compliance and operational experts are working with our colleagues in Longford County Council and in consultation with the HSE to lift the Boil Water Notice as quickly and as safely as possible. Vulnerable customers registered on this supply have been notified.

Michael Cunniffe, Irish Water engineer, said “Irish Water understands the inconvenience caused as a result of this Boil Water Notice and apologises to all customers affected. Public health is our number one priority and it is important that people adhere to the boil water notice. We will continue to work closely with Longford County Council and the HSE to monitor the supply and lift the notice as quickly as it is safe to do so and safeguard the supply for the future.”

Irish Water would like to remind customers to follow the HSE Covid-19 advice and ensure frequent handwashing.

Should customers have any queries regarding this Boil Water Notice they should contact Irish Water directly on our customer care helpline, open 24/7, on 1850 278 278. Updates will be available on the Water Supply Updates section of the Irish Water website and via Twitter @IWCare.

Further information on using water during a Boil Water Notice can be found on our website at

Boil Water Notice advice

Water must be boiled for:

  • Drinking
  • Drinks made with water
  • Preparation of salads and similar foods, which are not cooked prior to eating
  • Brushing of teeth
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads)
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling. It is important to continue to follow the HSE guidance when collecting water including social distancing and hand hygiene.
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
  • If you have pets and are concerned about the impact of providing mains water while this BWN is in  place, you should ask your local vet for advice

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

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