JOB ALERT: Applications invited for the position of Clerical Assistant in Lanesboro

Applications are invited for the position of Clerical Assistant in Lanesboro, Co Longford

North Midlands Credit Union is a large, progressive, community-based credit union with assets of €500 million and a loan book of €120 million. It has a membership of 64,500 and a branch network across six offices: Mullingar, Castlepollard, Kinnegad, Rochfortbridge, Lanesboro Ballyleague and Longford.

We endeavour to be the most reliable, respected and preferred financial institution for our members, providing good value, modern, accessible and tailored products, services and support.

We are seeking to recruit a Clerical Assistant who will be responsible for carrying out a wide range of administrative and operational activities that contribute to the effective running of the Credit Union and for providing quality services to members including front office, teller, member services and back office duties across our branch network.

Key Responsibilities include:

• Dealing with members in a courteous, pleasant and professional manner, in the delivery of a high standard of quality services through various channels including face-to-face interactions, phone calls, and online platforms.
• Conduct teller duties including processing member transactions such as lodgements, withdrawals, loan disbursements and balancing your cash position
• Handle back-office administrative tasks to support member services and the wider team.
• Ensure strict compliance with all credit union policies, procedures, and regulatory requirements.

Key knowledge, skills and experience required include:

• Leaving Certificate or equivalent is essential
• QFA, APA or actively working towards a qualification or willing to work towards either is preferable
• Proficiency in ICT skills across various applications including Microsoft Office products
• Excellence in verbal and written communications and reporting
• Ability to use discretion and sensitivity in member contacts
• Excellent organisational skills with demonstrable ability to develop and enhance work practices
• Ability to work on own initiative and as part of a team while working within the ethos of the Credit Union
• Ability to work to deadlines and targets and can prioritise tasks under pressure
• Well-developed people skills that enhance relationships both internally and externally with colleagues, members and other stakeholders
• Full clean driving licence and own transport essential

The successful candidate should have the following:

The successful candidates will display a pleasant professional personality, self motivated, trustworthy and demonstrate a commitment to member service. Working hours are five days across the Credit Union working week Monday to Saturday.

Applications for the above position detailing education and experience should be made in writing and addressed to:

The Operations Support / HR Administrator,

North Midlands Credit Union, Oliver Plunkett Street, Mullingar, Co. Westmeath.

Or via email: recruitment@northmidlandscu.ie

Short listing may apply, based on written applications against the criteria set out above.

A panel may be formed from which further vacancies may be filled.

Canvassing will disqualify.

Closing date for applications: Saturday 3rd May 2025

North Midlands Credit Union Limited is an equal opportunities employer.

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