Broadband services in one of County Longford’s most densely populated villages is so bad homeowners face a 30 minute wait just to log on to their google homepages.
John Byrne, an IT expert, relocated to Kenagh from Kildare six years ago with a view to dividing his working week between the south Longford village and Dublin.
Those hopes turned sour soon after when John discovered internet access capabilities were far slower than what he had originally anticipated.
And according to the Ballymahon native, many of his neighbours are encountering similar difficulties, so much so that he has now decided to undertake a personal survey of the area.
“We have a serious problem with coverage. We were with 3 Ireland before, but it was very bad.
“What I am basically trying to do is to get a feel for how things are going because I know there have been quite a few complaints,” he said.
After getting frustrated in his wait for the upgrading of the village’s broadband connection, Mr Byrne thought his patience had finally paid off when 3 Ireland were awarded the contract to deploy the long-awaited National Broadband Scheme (NBS) in 2008.
Almost three years on, Mr Byrne said broadband connectivity levels have shown little or no improvement.
“When 3 (Ireland) came into the area they said they would upgrade the service but in rural areas it (internet) is just non existent.
“It can take around half an hour to open google or go to the RTE website,” he said.
Even his attempts to bring the problem to the attention of politicians has fallen on deaf ears.
Now, and having severed his ties with 3 Ireland, Mr Byrne is hoping to bring the matter before telecoms regulator ComReg.
“I feel the only option open to us is to upgrade the Eircom fixed exchange. The 3 service I had, I probably got an hour and a half (internet usage) out of it.
“I just had enough of it in the end because every time I rang, the helpdesk was in India,” he said.
Mr Byrne added he has set his sights on dropping forms through the doors of Kenagh households over the next few weeks, before presenting the findings to ComReg.
Those interested in taking part in the survey are asked to contact firstname.lastname@example.org