Troy concerned by high volume of calls to Childline

Fianna Fáil Spokesperson on Children Robert Troy has expressed concern at the number of calls received by Childline last year. “I am particularly worried about the volume of calls that went unanswered last year as well,” he added. “With one in three calls going unanswered there is a clear need for additional resources to support children in distress.”

Fianna Fáil Spokesperson on Children Robert Troy has expressed concern at the number of calls received by Childline last year. “I am particularly worried about the volume of calls that went unanswered last year as well,” he added. “With one in three calls going unanswered there is a clear need for additional resources to support children in distress.”

He said extra resources should be targeted at out-of-hours times because Childline had already reported that 80% of calls and other contacts with children, happened outside of normal hours. “The fact that more children are also making contact by text, email and through online chat, shows the importance of having a fully interactive service available to children in need,” the local TD continued. “The passage of the Children’s Referendum last year showed a clear will on the part of the people to have more protection, more support and more resources available to help children.”