The Irish Travel Agents Association (ITAA) has advised local holidaymakers who booked holidays with lowcostholidays.ie (lowcostholidays Spain S.L.) to contact the Commission for Aviation Regulation (CAR).
Lowcosttravelgroup announced on Friday that it was to cease trading with immediate effect. In a statement on its website, the company said that it was closing “following exhaustive attempts by the group's directors to rescue the group, which were hampered by the recent and ongoing turbulent financial environment.”
The notice applies to four companies in total: Lowcosttravelgroup Limited;Lowcostholidays Spain S.L.; Hoteling.com part of Lowcostholidays Spain S.L.; and Lowcostbeds.com A.G..
Lowcostholidays Spain is licensed and bonded by CAR and details on how to claim, and who should claim against the bond, will be posted on the CAR website (www.aviationreg.ie) early this coming week.
The ITAA is advising holidaymakers who booked hotel accommodation with lowcostbeds through their travel agent, to contact that travel agent directly and they will advise them. Any consumer who booked accommodation only through lowcostbeds and paid by credit card may be able to reclaim against their credit card provider for services not received. It is advisable for consumers to keep all receipts of expenses incurred in order to claim a refund or compensation.
The ITAA notes that consumers who booked accommodation only through lowcostbeds are not covered under any bond. Travel bonds apply to package holidays only.
The statement posted on the lowcostholiday group website Friday evening can be read here - www.lowcosttravelgroup.com.